NAVIGATING CONTEMPORARY CHALLENGES OF SOFTWARE QUALITY ASSURANCE IN SOFTWARE TESTING

Abstract

Software Quality Assurance Engineers (SQA Engineers) play a crucial role in ensuring the reliability and functionality of software systems through rigorous testing. However, they encounter various challenges that can hinder their effectiveness and accuracy in software testing. This research aims to identify and analyze the key challenges faced by SQA Engineers in their daily work. To discuss this issue, the study begins by discussing a detailed review of the software testing process and the essential role of SQA Engineers. It then systematically investigates the contemporary challenges SQA Engineers face in the software industry, recognizing their significant impact on overall performance and efficiency. The research delves into the root causes of these challenges, which often result in delays and pressure during software deployment. Multiple software houses are studied to gain a comprehensive understanding of challenge categories and their responsible parties. The research identifies and categorizes a range of challenges experienced by SQA Engineers, including issues related to communication, resource allocation, documentation, test automation, and evolving technology trends. These findings highlight the complex nature of these challenges and their impact on software development timelines and quality. In conclusion, this research emphasizes the critical importance of addressing these contemporary challenges faced by SQA Engineers. These contemporary challenges not only affect single projects but also have comprehensive implications for the entire software industry. By understanding and mitigating these challenges, we can improve the efficiency and effectiveness of software testing processes, leading to enhanced software quality and timely deployments.